This Shipping Policy applies only to wholesale costume orders placed on dresseclat.com. ROYAL WAVE INC only delivers shipments to addresses located within the United States. We do not support delivery to addresses outside US territory. The shipping address dropdown on checkout is limited to US domestic locations only.
After your order payment is fully verified, we begin order preparation and packing. Processing lead time depends on order volume and current stock availability. Larger bulk orders require extended preparation time, and we will notify you of the estimated timeline once your order is confirmed.
All stage costumes are carefully packed with protective packaging materials to safeguard sequins, mirror decorations and delicate fabric from damage in transit. Once goods are dispatched, we will send tracking information to your registered email, so you can monitor shipment progress.
Buyers must double-check the delivery address before order confirmation. ROYAL WAVE INC is not responsible for delivery failure, redelivery cost or lost parcels resulting from inaccurate or incomplete shipping addresses provided by the buyer.
Upon package arrival, buyers are advised to inspect the outer packaging immediately. If you notice obvious damage to the package, please capture photos and videos before signing for delivery. We will assist you in handling transit damage issues based on your submitted evidence.